1.  What are the minimum system requirements for using the Medical Board's web site?
2.  Why can I not see my Verification report before I print it?
3.  How do I verify a health care practitioner's licensure?
4.  Can I use Netscape's Navigator to access the Board's web site?
5.  Why do I receive a 'Microsoft JScript Runtime error' message?
6.  What does "SN:" at the end of my License Verification mean?
7.  What does it mean when it tells me the database update has started?

Microsoft Windows 95 or higher or Windows NT Workstation 4.x or higher; 486DX/66Mhz or higher processor; 16MB RAM; 25MB free hard drive space; VGA, SVGA at 800x600 256 color resolution; 28.8 MBPS Internet Connection; Dot Matrix Printer; Microsoft Internet Explorer 5.x or later is recommended.

Verification reports cannot be viewed before printing because of potential security violations inherently available within the Internet community.  When a page is viewed in an Internet browser, it can be saved and modified without the source's knowledge.  This modified document may then be printed and appear to be an authentic document from the source. Because of the serious security implications, it was determined that the License Verifications MUST be printed automatically instead of being displayed in your Internet Browser window.

You will need to know either the license number or the practitioner's name.  You can then look them up by using the Free Verification area of the License Verification section in Public Information Center or by clicking here.  If your criteria is last name, you can select the particular practitioner then print out the licensure data.

The Medical Board's public web site is best viewed with Microsoft Internet Explorer 5.0 or later, however, use of the Free License Verification, Detailed License Verification, and CCVS features require Microsoft Internet Explorer 5.0+.

This error is due to the security settings in Internet Explorer's configuration that prevents the correct processing of windows launched in an IFrame.  You can eliminate this error by setting the 'Launch Windows and Files in an IFRAME = true' in the Security settings of your Internet Browser.  Improper modification of your security settings may result in your inability to access this and other web sites.  Please do not attempt security modifications if you are not familiar with the proper settings.

This is a unique report "Serial Number" generated by the Medical Board's verification system.  This number is used to track the printing and billing of reports.

At the top of every hour, we shut down our data services so that we may backup the data on our website.  This is necessary in order to provide you with consistently current information regarding our licensed professionals.  The database backup lasts on average 15 minutes; however, this length of time can vary from hour to hour.  The database update occurs at the top of every hour Monday through Friday from 8:00am until 5:00pm (Central time).